Better security and log in procedures
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Nicholas
I’ve now linked a lot of my accounts to Rocket, it’s super useful. But I also worry about the sensitivity of having all this information in one place.
Please can you improve security and log in processes? Whether that’s 2FA or using an Authenticator app, just some kind of improvement on the process today.
Thank you
Daniel
Hi Nicholas, thanks for asking about that!
We do currently have support both text code verification and authenticator apps as part of our 2FA. You can learn more about this process in this guide, and if you have additional questions, please feel free to contact our support team either via email at support@rocketmoney.com or via the in-app chat.
https://help.rocketmoney.com/en/articles/9184541-multi-factor-authentication-mfa
Daniel
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Daniel
Hi Nicholas, thanks for asking about that!
We do currently have support both text code verification and authenticator apps as part of our 2FA. You can learn more about this process in this guide, and if you have additional questions, please feel free to contact our support team either via email at support@rocketmoney.com or via the in-app chat.
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Nicholas
Daniel thanks for your response. The guide you shared suggests that you can set up 2FA when you enable your account but it doesn’t look like you can set it up if you already have an account?
I’ve had rocket for a while so I imagine when I first signed up 2FA wasn’t part of the enablement process.
How do I set up 2FA for an existing account?