Add phone support in addition to chat & email | Feature Requests

Add phone support in addition to chat & email

Daniel

I know that I can contact Truebill by chatting in the app, sending an email to support@truebill.com, or using their contact us page.

It would be nice at times to be able to talk to someone on the phone. Can you consider adding in phone support?

Created by Daniel

Merged in a post:

Customer service

Natasha

A phone number to talk to a person not some ai generator stuff.

Merged in a post:

Create a call center

Brooks

A number to call and figure out problems

Lynette Blake

WWhwhy was I not notified by Rocket Money that I was in collections on day one why was I not notified? I didn’t find out until six months later.y

Kimberlyn

Yes, one that works outside outside of Monday - Friday like pretty much every other financial institution does

Ben

I can’t even find a way to send a self written message through chat! How many people actually work there? And at what times?

Pablo

Merged in a post:

USE A PHONE!!!

Artesian

How about actually being able to speak to someone on the phone. You’re dealing with peoples money!

Pablo

Merged in a post:

Phone call support

Caitlin

Shannon

Ughh!!!!@

Elizabeth

I agree!

Robin

I agree!

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